FAQs

Let us connect your brand with your clients

Our company provides warehousing and order fulfillment services, which include storing products in our warehouses, picking and packing orders, and shipping them directly to your customers. We also offer customized packaging services and detailed inventory reports.

To get started, you can sign up through our website or contact our support team. We will help you integrate your e-commerce store with our platform and provide tailored warehousing and shipping solutions.

Costs vary based on the size and weight of your products, order volume, and shipping destinations. We provide a detailed quote once we have more information about your store and business needs.

We store your products in well-organized warehouses equipped with advanced inventory management systems. We ensure that products are stored in an easily accessible way to facilitate quick order processing.

Yes, we offer customized packaging options to meet your brand's needs. You can choose from our standard packaging or request personalized packaging for a unique unboxing experience.

The time required to fulfill orders depends on the size and complexity of the order. Typically, we process orders within 24 hours after they are received.

Yes, you can track your inventory levels through our platform’s dashboard. You’ll have real-time access to stock quantities and alerts for reordering when necessary.

Yes, we offer both domestic and international shipping through trusted carriers to ensure your orders reach customers worldwide.

Yes, we manage returns and exchanges. We handle returned items by inspecting their condition and processing them according to your return policy.

Yes, we support integration with various e-commerce platforms like Salla, Zid, Shopify, WooCommerce, Magento, and more. We can also provide custom integrations based on your specific needs.

Yes, we offer the option to prioritize certain orders, whether by value, order date, or specific customer requirements. We’ll work with you to ensure those orders are fulfilled first.

We accept various payment methods, including online payments, bank transfers, and monthly invoicing. We can customize a payment plan that fits your business model.

Yes, we have comprehensive inventory protection in place, including insurance against loss or damage during storage or shipping.

Once orders are fulfilled and shipped, it’s generally difficult to cancel or modify them. However, if any issues arise, we will work with you to resolve them as quickly as possible.

Yes, we provide detailed reports on key metrics such as order volume, shipping rates, inventory levels, and fulfillment times. These reports help you optimize your operations.